Kalix is not software which you install on your computer, you can access the program from PCs, Macs, tablets and smart phones using a modern internet browser. To ensure that you have the best Kalix experience, we make the following recommendations for your computer or device.

Supported Computers and Devices

  • PCs: any computer that supports Windows 8 or 10*
  • Macs: any Mac that supports Sierra (macOS 10.12), or High Sierra (macOS 10.13 High Sierra)
  • iPhones: iPhone 6+
  • iPads: Kalix supports all iPads (including iPad Air and iPad mini) except iPad 1st generation
  • Window Surface and Windows Phones: any device that support Microsoft Edge browser 
  • Android: Android 7+

*We do not support computers running on Windows XP because Microsoft no longer provides support for this operating system.

Browsers

We recommend one of the following browsers listed below. Browsers not mentioned in this list, or are older than what Kalix supports, may result in Kalix not working or rendering as intended.

Kalix is supported in the following modern browsers (the latest version only):

As of March 10 2018, we have ended support for Internet Explorer browser.

Microsoft, is actively working to migrate users to their new browser Edge. As a result, Microsoft has ceased the release of new feature updates for Internet Explorer. Furthermore, they provide only limited bug fixes for the browser. The following quote is from Microsoft Support FAQ:

"The latest features and platform updates will only be available in Microsoft Edge. We will continue to deliver security updates to Internet Explorer 11 through its supported lifespan. To ensure consistent behavior across Windows versions, we will evaluate Internet Explorer 11 bugs for servicing on a case by case basis." 

It is our goal at Kalix, to offer you the latest cutting-edge technology. By supporting Internet Explorer, we were severely restricting the new functionalities and the quality of the experience we are able to offer our customers. 

 Learn more

Other Software

To use Kalix fully, we recommend that you have the following additional software installed and settings enabled in your browser.

Javascript

If Javascript is not enabled on your browser, you will not be able to use Kalix. By default, most browsers will have Javascript enabled. Click here to learn how to enable Javascript.

Cookies

To use Kalix, cookies are required to be enabled on your browser. Most browsers will have cookies enabled by default. If your browser doesn't have cookies enabled, click here to learn how.

Microsoft WordDocuments and templates created in Kalix can be exported to Microsoft Word for printing. Kalix only supports Microsoft 365, Microsoft Word 2010, 2013 and 2016 on PCs and Word for Mac 2011 and 2016. We do not support other word processing software. 

Adobe Acrobat

Bills/invoices generated in Kalix functionality can be exported as PDF files. To view the generated PDF files, Adobe Acrobat will need to be installed. Click here to install Adobe Acrobat for free.

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